Problems with Fyrtur

[Norman]

Hello, I bought the Fyrtur blinds together with the Dirigera Hub. I hooked it up, everything is working. But two questions came up:

1. Is it possible that you can control the blinds only with the Tradfri remote OR smart with the App via Dirigera? That would be very weird and not what I expected. Every time I link the blinds with the remote the blinds disappear in the app and vice versa. Am I doing something wrong?

2. I can reach Dirigera only when I am in the same network. That means I can only control the blinds when I am at home. Is there a way to change this?

Thanks Norman

[Anna-LH · Accepted solution]

Hej  @Norman 

Welcome to the community.

To answer your questions:

1. If the blinds are directly linked to remotes the connection will be broken. You needs to add the blind in the app and assign the remote to the blind in the app, NOT directly pair it to the blind.

2. Yes, away-from-home-access to DIRIGERA is looked into right now and we plan to release it during 2023.

Take care. 😊